Performance-based Nursing®
Performance-based Nursing (PbN) is a client service model for nursing that provides enhanced nursing performance to deliver a satisfying and excellent client experience with health care interactions.
A client/patient's journey is not always a straight one. Often marked with curves and obstacles, nurses can help lead a patient's journey. Performance-based Nursing helps nurses to deliver a better client/patient experience at every touch point.
“Nurses can lead the way to create a great client/patient experience through understanding the journey and impacting the moments that count. ”
About
Find out about Performance-based Nursing. Creating a clear picture of a health care journey is an important step in delivering a great client/patient experience. Performance-based Nursing can help nurses create a better experience through four key elements.
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Learn how to create a great client experience for your patients and clients.